Meta & WhatsApp Data Processing Addendum

Last Updated: February 2026

1. Purpose

This Addendum governs processing of personal data through Meta platforms including WhatsApp Business API.

2. Platform Compliance

Customers must comply with: - WhatsApp Business Terms - Meta Platform Terms - Applicable data protection laws

3. Message Content Responsibility

Customers are solely responsible for message content sent via the platform.

4. Data Processing Scope

Phantix processes: - Contact identifiers - Message metadata - Communication logs

5. Security

We implement encryption and access controls consistent with Meta requirements.

6. Liability

Phantix is not responsible for platform-level outages or Meta policy enforcement.