Meta & WhatsApp Data Processing Addendum
Last Updated: February 2026
1. Purpose
This Addendum governs processing of personal data through Meta platforms including WhatsApp Business API.
2. Platform Compliance
Customers must comply with: - WhatsApp Business Terms - Meta Platform Terms - Applicable data protection laws
3. Message Content Responsibility
Customers are solely responsible for message content sent via the platform.
4. Data Processing Scope
Phantix processes: - Contact identifiers - Message metadata - Communication logs
5. Security
We implement encryption and access controls consistent with Meta requirements.
6. Liability
Phantix is not responsible for platform-level outages or Meta policy enforcement.