Terms & Conditions

Last Updated: February 2026

1. Acceptance of Terms

By accessing or using Phantix AI Pvt Ltd (“Phantix”, “we”, “us”), you agree to be bound by these Terms. If you do not agree, do not use our Services.

2. Description of Services

Phantix provides a SaaS platform enabling businesses to manage communications across WhatsApp, Instagram, Facebook Business, and related integrations.

3. Account Responsibilities

You are responsible for:
- Maintaining confidentiality of credentials
- Accuracy of information
- All activity under your account

4. Acceptable Use

You agree NOT to:
- Send spam or unlawful content
- Violate Meta or WhatsApp policies
- Attempt unauthorized access
- Reverse engineer the platform

5. Payments & Billing

Subscription fees are billed as agreed. Fees are non-refundable unless required by law. We may suspend services for non-payment.

6. Intellectual Property

All platform rights remain the property of Phantix. You retain ownership of your content.

7. Third-Party Integrations

Use of WhatsApp, Instagram, Facebook Business and other APIs is subject to their respective terms and policies.

8. Limitation of Liability

Services are provided “as is.” We are not liable for indirect, incidental, or consequential damages.

9. Termination

We may suspend or terminate accounts for violations of these Terms.

10. Governing Law

These Terms are governed by the laws of India.

11. Contact

privacy@phantixai.com