Terms & Conditions
Last Updated: February 2026
1. Acceptance of Terms
By accessing or using Phantix AI Pvt Ltd (“Phantix”, “we”, “us”), you agree to be bound by these Terms. If you do not agree, do not use our Services.
2. Description of Services
Phantix provides a SaaS platform enabling businesses to manage communications across WhatsApp, Instagram, Facebook Business, and related integrations.
3. Account Responsibilities
You are responsible for:
- Maintaining confidentiality of credentials
- Accuracy of information
- All activity under your account
4. Acceptable Use
You agree NOT to:
- Send spam or unlawful content
- Violate Meta or WhatsApp policies
- Attempt unauthorized access
- Reverse engineer the platform
5. Payments & Billing
Subscription fees are billed as agreed. Fees are non-refundable unless required by law. We may suspend services for non-payment.
6. Intellectual Property
All platform rights remain the property of Phantix. You retain ownership of your content.
7. Third-Party Integrations
Use of WhatsApp, Instagram, Facebook Business and other APIs is subject to their respective terms and policies.
8. Limitation of Liability
Services are provided “as is.” We are not liable for indirect, incidental, or consequential damages.
9. Termination
We may suspend or terminate accounts for violations of these Terms.
10. Governing Law
These Terms are governed by the laws of India.
11. Contact
privacy@phantixai.com